Privacy Policy
This policy explains what data we collect, why we collect it, and how you can control your information.
Last updated: December 18, 2025
Who we are
Purecent Cleaning ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you contact us or use our services.
By using our website, contacting us, or booking a service, you agree to this Privacy Policy.
Information We Collect
a) Information You Provide to Us
We may collect personal information when you:
- Request a quote
- Book a cleaning service
- Contact us by phone, email, WhatsApp, or via our website
This may include:
- Full name
- Phone number
- Email address
- Property address
- Details about your property (number of rooms, type of service required)
- Special instructions related to the cleaning job
b) Payment Information
- We do not store card details.
- Payments are processed securely via trusted third-party payment providers or bank transfer.
How We Use Your Information
We use your personal information to:
- Provide and manage cleaning services
- Schedule, reschedule, or cancel bookings
- Communicate with you about your booking
- Respond to enquiries or complaints
- Issue invoices and receive payments
- Improve our services
- Send service updates or promotions (only if you consent)
Data Retention
- We keep personal data only as long as necessary to provide our services and comply with legal requirements.
- You may request deletion of your data at any time unless we are legally required to retain it.
Your Rights (GDPR)
You have the right to:
- Access your personal data
- Correct inaccurate information
- Request the deletion of your data
- Object to or restrict processing
- Withdraw consent for marketing at any time
To exercise your rights, contact us using the details below.
Cookies
- Our website may use cookies to improve user experience.
- You can control cookies through your browser settings.
Data Security
We take reasonable steps to protect your information using appropriate technical and organizational measures.
However, no system is 100% secure, and we cannot guarantee absolute security.
Children's Privacy
Our services are intended for adults only.
We do not knowingly collect information from anyone under 18 years of age.
Changes to This Policy
We may update this Privacy Policy from time to time.
The latest version will always be available on our website.
Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
Website: www.purecentcleaning.com
Email: [email protected]
Call / Whatsapp: 0858369164
Address: 31 Tain Court, Bridge Street, Dundalk A91 E299